Definitely second this. It's called IT System Engineer and it's not exactly 9-5, but in practice it mostly is.
Don't be mislead, this is a newfangled way of saying server + network technician and the job can differ 100% depending on what department in which company. Internal IT vs. MSP (service provider) comes to mind. You may never touch a router or switch or you may be responsible for entire networks.
If you're moderately willing to learn and white you should be fine with doing some introductory Microsoft certs (MD100 & 101) and get a job at a helpdesk in an MSP (service provider). It will be very stressful because you'll interact with hundreds of different customer's systems and keep learning a lot by the seat of your pants and by nature of the job, that also never truly ends.
If you are transparent about your skillset (and i mean brutally honest, you wouldn't believe how many people try to Tomlinson their way through interviews with me), show up and try to learn as much as you can from the tickets you resolve, keep doing certs or just reading up on the fundamentals (ISO/OSI, networking basics, virtualization) and you have a good sense of managing people which in your industry you surely do, I can almost promise you could be recovering your current income in a few years time.
Once you feel you have enough experience under your belt to get into a third-level support / professional engineer role, you may have to jump ship because companies haven't yet realized how utterly fucked they are about working conditions vs. pay. I had multiple manangers lead me on for a promotion only to have some faggot with a degree pass me by or upper management found other excuses.
And even if you end up hating the technical aspects, there's also always a lack of account managers & sales.
They mostly just talk to vendors and customers and have a high-level understanding because they mostly are techie guys promoted internally.
There's a big hole in the market worldwide because most people get stuck in the support positions for ever which burns them out in 5-10 yrs.
I think the only way though is to go through exactly this process and advance to higher support tiers by fighting tooth and nail to get involved in any projects. Once the senior engineers notice your work ethic and/or talent you will start getting more projects and be more sheltered from idiotic customers and support dumpster fires.
Only very rarely have I seen someone being super specialized in one area, I find that mostly comes after years of general jack-of-all-trades experience when you start digging into something deeply for a big project or because the company requires you to get certified for something.
Ultimately, the lack of professional IT will only get worse in the next few years . Meaning stress but also freedom/wages will only increase.
I still think it's a great job and very highly paid for how much stress it actually is. The evening and weekend work for maintenance is sparse and more and more automated, but with family can really be annoying. You'll probably be on call too but should get compensated for basically carrying a phone around - if there's many emergency calls, your company stinks and you should leave. This will be your biggest hurdle I imagine.
TL;DR (pm me if you want to know more)
- The job can be stressful, but there are small downtimes in between
- People you interact with are mostly tense and pissed off and rarely grateful
- Very well paid and wages should only be increasing, the job will stay relevant for decades
- I never work more than 50 hours a week and if I do, I get COMP'D
- There's evening/night work maybe 1-2x/month and 2-3x/yr saturdays, due to most maintenance or swapping out hardware not happening during business hours any more now that people's jobs depend on Email / VoIP
- Depending on your skill level, you can automate many things lesser skilled individuals won't and save lots of time to drink coffee
- I wasted a few years waiting early on for promotion - don't do that
- I skipped companies 3 times the past 6 years and every time was a promotion/pay raise because I hustled and now I'm in the highest tier without being in management and I will have to fight to keep it that way. Peter principle, etc.
- I didn't ever get a degree and I have one MS cert and still am able to make 6 figures